Saisei Immunotherapy Clinics > Privacy policy

Privacy policy

Privacy Policy

Medical Corporation Saisei Mirai, under its basic philosophy of creating a new market for "services for the human body" and contributing to the welfare and happiness of humankind with regenerative medicine as its starting point, complies with laws and regulations concerning personal information and exercises the utmost care in handling the important personal information entrusted to it for the purpose of providing services that satisfy its customers. Below is the Clinic's policy regarding the handling of personal information. Handling of Personal Information
  1. [Compliance with Laws and Regulations] When handling customers' personal information, the Clinic complies with the Act on the Protection of Personal Information, other laws and regulations concerning the protection of personal information, the guidelines of the competent ministries and agencies, and this Privacy Policy.
  2. [Acquisition and Use of Personal Information] The Clinic endeavors to acquire personal information by appropriate and fair means after clearly indicating in advance the purpose of use, the inquiry contact point, and other necessary information, and after obtaining consent. With respect to customers' personal information, the Clinic will handle such information, in relation to the business activities set forth below, only to the extent necessary to achieve the purposes of use set forth below, and will not handle it beyond that scope.
    1. Business activities
      1. Development of advanced medical technologies and cell medicine support services such as cell processing for therapeutic use, and business incidental thereto
      2. Cell bank (cell storage) services and business incidental thereto
      3. Development, manufacture, import/export, and sale of pharmaceuticals and quasi-drugs, and business incidental thereto
      4. Acquisition, planning, preservation, and use of industrial property rights, know-how, and system technologies, intermediary services related thereto, and business incidental thereto
      5. Intermediary services for obtaining patent licenses and for technical guidance, and business incidental thereto
      6. Development, manufacture, import/export, and sale of medical devices, and business incidental thereto
      7. Medical consulting services and business incidental thereto
      8. Worker dispatching business and business incidental thereto
    2. The purposes of use of personal information held by the Clinic are as follows.
      1. Reservation procedures and payment procedures for the Clinic's services
      2. Responding to requests for materials, inquiries, and requests made to the Clinic
      3. Providing notice in the event of changes to the Clinic's services
      4. Providing information on the Clinic's services, events, etc.
      5. Statistics and analysis conducted with consideration so that individuals cannot be identified
      6. Cell management operations for customers within the Clinic's facilities
      7. Research on cell medicine conducted within the Clinic's facilities
      8. Proposal and provision of services and support incidental or related to Items 1 through 7 above
  3. [Use Within the Scope of the Purpose of Use] The Clinic handles personal information within the scope of the purposes of use set forth in the preceding item.
  4. [Security Control Measures] The Clinic endeavors to keep the entrusted personal information accurate and up to date within the scope of the purposes of use, and takes necessary and appropriate security control measures to protect it against unauthorized access, alteration, leakage, and the like.
  5. [Supervision of Employees and Contractors] The Clinic exercises appropriate supervision over its employees with respect to the handling of customers' personal information entrusted to it. In addition, the Clinic may entrust customers' personal information to third parties within the scope of the purposes of use. The Clinic selects such contractors after confirming that they appropriately handle personal information, and exercises necessary and appropriate supervision through contracts and other means.
  6. [Provision to Third Parties] The Clinic will not disclose or provide customers' personal information to third parties except in any of the following cases.
    1. Where the customer concerned has given consent (In the case of provision to a designated medical institution, this falls under the case where the individual concerned has given consent)
    2. Where a request has been made by a court, the police, or another public institution pursuant to laws and regulations
    3. Where necessary for the protection of the life, body, or property of the customer or a third party, and it is difficult to obtain the customer's consent
  7. [Requests for Disclosure, etc.] When the Clinic responds to a customer's request for notification of the purpose of use of personal information, disclosure of personal information, correction, addition, or deletion of personal information, or suspension of use of personal information or suspension of provision to third parties (hereinafter referred to as a "Request for Disclosure, etc."), the following procedures shall apply. Please note that the Clinic cannot accept a Request for Disclosure, etc. if the identity of the individual cannot be confirmed, if there are deficiencies in the prescribed request form or other documents, or in similar cases. Please fully understand the procedures below and cooperate in providing the information necessary to identify the retained personal information subject to the Request for Disclosure, etc. (From the viewpoint of ensuring the accuracy and currency of personal information, if there are any changes to the registered information, please promptly notify the Clinic.) In addition, please note in advance that the Clinic may not be able to respond to a Request for Disclosure, etc. as provided by laws and regulations. [Where to submit] 570-0012 3F, Nature 21 Building, 3-34-8 Okubo-cho, Moriguchi-shi, Osaka Medical Corporation Saisei Mirai, Saisei Mirai Clinic Osaka TEL: 06-6903-7106 FAX: 06-6903-7102 * Please contact us in advance and make an appointment before visiting. [Documents to be submitted, etc.] Notification None Disclosure Please complete the Clinic's prescribed "Request Form for Disclosure of Retained Personal Information" and prepare the identity verification documents, etc. listed below. Correction, Addition, or Deletion and the Clinic's prescribed "Request Form for Correction, etc. of Retained Personal Information and Suspension of Use, Erasure, or Suspension of Provision to Third Parties" Please complete the necessary items and prepare the identity verification documents, etc. listed below. [Fees] Notification Free Disclosure Free Correction, Addition, or Deletion Free Suspension of Use, Erasure, or Suspension of Provision to Third Parties Free [Method and timing of response, etc.] Notification We will provide the Clinic's prescribed form, "Notice of Purpose of Use." Disclosure In principle, within 10 business days from receipt of the request, we will mail a written response to the applicant by restricted-delivery mail addressed exclusively to the applicant. Correction, Addition, or Deletion and in principle, within 10 business days from receipt of the request Suspension of Use, Erasure, or Suspension of Provision to Third Parties, we will respond orally or in writing. [Method of identity verification (including the method of confirming the authority of an agent)]
    • To verify the identity of the individual, please bring one of the following documents. (Limited to those within the valid period or currently valid.)
      • Driver's license
      • Passport
      • Various health insurance cards
      • Alien registration certificate
    • If the person making the Request for Disclosure, etc. is the legal representative of a minor or an adult ward, or an agent authorized by the individual to make a Request for Disclosure, etc., please bring, in addition to the above documents (for both the individual and the agent), the following document.
      • [In the case of a legal representative] One document to confirm legal representative authority (a family register transcript; in the case of a person with parental authority, a health insurance card showing dependents is also acceptable)
    • Notes
      • [Cases where disclosure will be refused] In the following cases, disclosure will be refused in accordance with laws and regulations. If we decide to refuse disclosure, we will contact you and explain that fact and the reason. Please note that the prescribed fee will also be charged in cases where disclosure is refused.
        • Where the subject of the Request for Disclosure, etc. does not fall under "retained personal data"
        • Where it is difficult to specifically identify the "retained personal data" that is the subject of the Request for Disclosure, etc., or where it is judged to be impossible to search for it easily
        • Where there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party
        • Where there is a risk of causing significant hindrance to the proper execution of the Clinic's business
        • Where it would result in a violation of other laws and regulations
      • [Cases where correction, addition, or deletion will be refused] In the following cases, correction, addition, or deletion will be refused. If we decide to refuse correction, addition, or deletion, we will contact you and explain that fact and the reason.
        • Where the content of the request for correction, etc. is not true, or where its truth could not be confirmed
        • Where the content of the request for correction, etc. is information evaluated or added by the Clinic
        • Where, in light of the achievement of the purpose of use, it is considered that there is low necessity to respond to the content of the request for correction, etc.
      • [Cases where suspension of use, erasure, or suspension of provision to third parties will be refused] In the following cases, suspension of use, erasure, or suspension of provision to third parties will be refused. If we decide to refuse suspension of use, erasure, or suspension of provision to third parties, we will contact you and explain that fact and the reason.
        • Where the content of the request for suspension of use, etc. is not true, or where its truth could not be confirmed
  8. [Contact Information] The Clinic will promptly and appropriately address opinions, questions, and other inquiries from customers regarding the personal information it handles. [Contact for inquiries regarding personal information] 572-0012 3F, Nature 21 Building, 3-34-8 Okubo-cho, Moriguchi-shi, Osaka Medical Corporation Saisei Mirai, Saisei Mirai Clinic Osaka TEL: 06-6903-7106 FAX: 06-6903-7102 Reception hours: 10:00 to 18:00 on the Clinic's business days
  9. [Continuous Improvement] In order to appropriately handle customers' personal information, the Clinic will endeavor to continuously strengthen and improve the handling of personal information within the Clinic through the development of internal regulations, employee education, and the implementation of appropriate internal audits. In addition, the Clinic will review this Policy as necessary in response to changes in laws and regulations and strive to improve it. If this Policy is revised, it will be made public by posting it on the Clinic's website, so please check it periodically.
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